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As a service provider responsible for handling sensitive data, we understand that our security program, policies, and controls must meet or exceed our customers' standards. Data for machine learning (ML) is often subject to the most stringent legal, regulatory, privacy, compliance, and security requirements. Nomic infrastructure is engineered to the highest standards with this in mind.
Customer Data Retention Policy
Your Data

The goal of this document is to convey that Nomic prioritizes making fair, legal and ethical decisions when it comes to storing and serving your data. Everything you upload to Nomic services is yours, including your raw data and maps. You can choose to delete your data at any time. We collect aggregate statistics across our users and project to improve our products – for example, we might do a database query to count the average number of datums in projects to help improve aspects such as search latency in maps. We treat your private data, source code, or trade secrets as confidential and private, as consistent with our Terms of Service and Privacy Policy.

Data Privacy and Organizations

By default Nomic projects and maps are public, which means other users will be able to interact with your data and maps. You can make a specific project and its maps private by specifying so during project creations. Private projects are only accessible to members of your Nomic organization. Organizations are a premium feature. To support the ML ecosystem, we can offer free private organizations to academics and open source projects upon request. Sign up for an account and then contact us at support@nomic.ai.

Backups

Nomic periodically takes back-ups or snapshots of system state to ensure data integrity and restorability. Deleted maps and projects may exist in these back ups for a period of up to 2 years.

Self-hosting and private cloud

We follow industry best practices for security and encryption in our cloud-hosted service. We plan to offer private cloud and self hosted installations for enterprise customers. Contact us to learn about options for your business at support@nomic.ai.

Linked Accounts

If you use Google OAuth to create and log in to a Nomic account, we don't read or sync data from your repositories or folders. These connections are purely for authentication purposes.

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“Henceforth, it is the map that precedes the territory” – Jean Baudrillard